Let’s Get Started.
Our clients are assigned a dedicated implementation coordinator to shepherd you through the process. During this time, client services will help you map out your data processes, coordinate the various resources and assets necessary for implementation and develop your first few catalogs. After implementation and onboarding, your account manager will schedule regular check-ins, keep you up-to-date on new features and releases, handle any account questions, and make sure that you’re never on your own.
How We Work For You.
Help and Support.
CenterStone’s services and support team offers support in the U.S. and Europe in multiple languages via phone and email. Never worry about getting stuck.
In-person training for your company’s users and reps is included in your pricing. Learn the ins and outs of iVendix and watch your staff work better, faster, and easier.
Develop with Us.
Have an idea for a radical feature? You’ll have access to our Change Management Board process which lets you submit new product features.
Meet Your Account Manager.
As a CenterStone client you will have a dedicated account manager. They’re available to you for strategy sessions and optimization.
iVendix: Beastly Wholesale E-Commerce.
iVendix is the industry leading software-as-a-service wholesale e-commerce platform that allows branded apparel, footwear and accessories suppliers the ability to create, display and manage online catalogs and guided visual selling tools that increase revenue and maximize order management efficiency. The platform supports branded wholesale e-commerce through secure and individualized portal access for brand merchandisers, sales reps, and dealers with advanced order management capabilities.
Don’t Get Lost in the Maze.
Our team has launched some of the largest consumer apparel and footwear brands in the world. We’ve been doing this for a long time and you get to reap the benefits of our experience. Let us help you achieve your goals.
We have documentation and project management tools that follow proven Best Practices for a launch that is clean and fast. The way we do things is streamlined and elegant, and that means that we can help make you look even better.
We mean what we say, and we say what we mean. We’re big on keeping our promises, but we’re not big on jargon. When we are moving through the process, we’ll use language that is simple, straightforward, and accessible, so that you’re never left guessing
We know that your personal systems and processes are important to you; so we’re willing to be flexible. If we are the best solution for you and your users, then know that we’re willing to integrate our systems in the way that work best for you.
All The Right Things
We know that automation is key to realizing an optimal ROI; so we want to make it as easy as possible for you to integrate with us. Whether you want to integrate using our pre-published APIs, set up Web-Services, create flat files, or leverage EDI integration, you’re covered.
Make the Best Decision for You.
Many of our clients choose to use flat files, sending us data from their ERPs that is formatted for easy loading into the CenterStone’s products. We support multiple file structures to easily get your customers, products, inventory, price schedules, product attributes, rep and territory assignments, payment terms and discount schedules, substitution or associated products, invoice and forecast data, into the system. Some of these files lend well to incremental updates through web services and we can support that for you too.
Looking Out for You.
For order integration, we support published APIs, flat files, or ANSI X12 EDI. We’ll send you an EDI 850 and receive back an EDI 855, or EDI 856, displaying this rich order status information to your users.
We Play Well with Others.
SAP (AFS), Microsoft Dynamics, Oracle, JD Edwards, Blue Cherry, Full Circle, NetSuite, INFOR, A2000, Simparel, AIMS, NGC-Red Horse, and many others.