Effective: December 1, 2018
“iVendix Services” include our:
- iVendix SaaS applications
- iVendix Downloadable Products
A “Device” is any computer used to access the iVendix Service, including without limitation a desktop, laptop, mobile phone, tablet, or other consumer electronic device.
Unless otherwise stated, our iVendix SaaS applications and our iVendix Downloadable Products are treated the same for the purposes of this document.
Content: any information or data that you upload, submit, post, create, transmit, store or display in a iVendix Service.
Personal Information: information that may be used to readily identify or contact you as an individual person, such as: name, job title, address, email address, or phone number. Personal Information does not include information that has been anonymized such that it does not allow for the ready identification of specific individuals.
Websites: PlumRiver’s websites, including but not limited to CenterStonetech.com, iVendix.com, and our client-specific websites, sub-domains and pages.
Information you provide to us
We collect the following information:
Account and Profile Information: We collect information about you and your company as you register for an account, create or modify your profile, place orders and make purchases through, use, access, or interact with the iVendix Services (including but not limited to when you upload, download, collaborate on or share Content). Information we collect includes
- Contact information such as name, email address, mailing address, and phone number
- Profile information such as a username and job title
- Preferences information such as notification and marketing preferences
Content: We collect and store Content that you create, input, submit, post, upload, transmit, store or display in the process of using our iVendix SaaS applications or Websites. Such Content includes any Personal Information or other sensitive information that you choose to include (“incidentally-collected Personal Information”).
Information we collect from your use of iVendix Services
Analytics Information from Website and iVendix SaaS applications: We collect analytics information when you use the iVendix Services to help us improve our products and services. This analytics information consists of the feature and function of the iVendix Service being used, the associated domain name, the username and IP address of the individual who is using the feature or function (which will include Personal Information if the Personal Information was incorporated into the username), and additional information required to detail the operation of the function and which parts of the iVendix Services are being affected.
The analytics information we collect includes elements of Content related to the function the user is performing. As such, the analytics information we collect may include Personal Information or sensitive business information that the user has included in Content that the user chose to upload, submit, post, create, transmit, store or display in an iVendix Service.
Analytics Information Derived from Content. Analytics information also consists of data we collect as a result of running queries against Content across our user base for the purposes of generating Usage Data. “Usage Data” is aggregated data about a group or category of services, features or users that does not contain Personal Information. For example, we may query Content to determine the most common types of workflows that users use, or we may query Content to determine the most popular job titles for our users in order to better understand the composition of our user base.
Though we may happen upon sensitive or Personal Information as we compile Usage Data from Content across user instances, this is a byproduct of our efforts to understand broader patterns and trends. It is not a concerted effort by us to examine the Content of any particular customer. PlumRiver does NOT collect any information about age, gender, race, etc., of our users.
Analytics Information from iVendix Downloadable Products: We collect analytics information when you use our iVendix Downloadable Products to help us improve our products and services. Our iVendix Downloadable Products contain a feature that sends information about the technical operation of the iVendix Downloadable Products on your systems (“System Information”) to us. System Information includes information about (a) the server environment in which the iVendix Downloadable Product is operating: OS type and version, JVM version, Java environment properties, CPU type, RAM allocation, language and locale settings, database type and version, and disk utilization, as well as (b) user client information, for example: browser type and version, native client type and version, and client device specifications (e.g. screen resolution, OS version, device type, etc.). In addition, we collect analytics information from iVendix Downloadable Products that is a subset of the analytics information described above for Websites and iVendix SaaS applications. As with Websites and iVendix SaaS applications, the analytics information we collect includes elements of Content related to the function the user is performing, but with an important caveat.
Installer Analytics, Software Updates & License Information from iVendix Downloadable Products: Our iVendix Downloadable Products communicate with PlumRiver servers for licensing purposes, as well as to check for updates and patches. Examples of information we collect for these purposes include the name and version of the iVendix Downloadable Product and the server ID, and IP address of the customer instance.
How we use Information we collect
General Uses: We use the Information we collect about you (including Personal Information to the extent applicable) for a variety of purposes, including to:
- Provide, operate, maintain, improve, and promote iVendix Services;
- Enable you to access and use iVendix Services, including uploading, downloading, collaborating on and sharing Content;
- Process and complete transactions, and send you related information;
- Send transactional messages, including responding to your comments, questions, and requests; providing customer service and support; and sending you technical notices, updates, security alerts, and support and administrative messages;
- Send promotional communications, such as providing you with information about services, features, surveys, newsletters, offers, promotions, events and sending updates regarding the iVendix Services; and providing other news or information about us and our customers. You have the ability to opt out of receiving any of these communications as described below under “Your Choices”;
- Monitor and analyze trends, usage, and activities in connection with iVendix Services and for marketing purposes;
- Investigate and prevent fraudulent transactions, unauthorized access to iVendix Services, and other illegal activities;
- Personalize iVendix Services, including by providing content, features, or advertisements that match your interests and preferences;
- Enable you to communicate, collaborate, and share Content with users you designate; and
- For other purposes about which we obtain your consent.
Notwithstanding the foregoing, we will not use Personal Information appearing in our Analytics Logs or Web Logs for any purpose. The use of Information collected through our iVendix Services shall be limited to the purposes disclosed in this policy.
Compiling aggregate analytics information: Because our iVendix SaaS applications and iVendix Downloadable Products are some of the most configurable in the market, we make extensive use of analytics information (including log and configuration data) to understand how our products are being configured and used, how they can be improved for the benefit of all of our users, and to develop new products and services. As such we generate Usage Data (as defined above) from the web logs and analytics logs described above, including the Content elements captured in such logs, as well as from the Content stored in the Websites and iVendix SaaS applications.
Information sharing and disclosure
We will not share or disclose any of your Personal Information or Content with third parties except as described in this policy. We do not sell your Personal Information or Content.
Your Use: When you use the iVendix Services, Content you provide will be displayed back to you. Certain features of iVendix Services allow you to submit that content, such as sales orders, to a specific CenterStone client. We do not share your Content with anyone outside CenterStone except the specific CenterStone client you intended and already have an established business relationship with.
Collaboration: As a natural result of using iVendix Services, you may create Content and grant permission to other iVendix Services users to access it for the purposes of collaboration. Some of the collaboration features of iVendix Services display your profile information, including Personal Information included in your profile, to users with whom you have shared your Content.
Access by your system administrator: You should be aware that the administrator of your instance of iVendix Services may be able to:
- access information in and about your iVendix Services account;
- access communications history, including file attachments, for your iVendix Services account;
- disclose, restrict, or access information that you have provided or that is made available to you when using your iVendix Services account, including your Content; and
- control how your iVendix Services account may be accessed or deleted.
- iVendix Services may be required to disclose Personal Data in response to lawful request by public authorities, including to meet national security or law enforcement requirements.
Service Providers, Business Partners and Others: We work with third party service providers to provide website, application development, hosting, maintenance, back-up, storage, virtual infrastructure, payment processing, analysis and other services for us and our customers. These service providers may have access to or process your Information for the purpose of providing those services. Some of our pages utilize white-labeling techniques to serve content from our service providers while providing the look and feel of our site. Please be aware that you are providing your Information to these third parties acting on behalf of PlumRiver.
Business Transfers: We may share or transfer your Information (including your Personal Information) in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the iVendix Services of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information.
Aggregated or Anonymized Data: We may also share aggregated or anonymized information that does not directly identify you.
With Your Consent. We may share your Personal Information with third parties when we have your consent to do so.
Information we do not share
We do not share Personal Information about you with third parties for their marketing purposes (including direct marketing purposes) without your permission.
Data storage, transfer and security
PlumRiver hosts data with hosting service providers located in the United States. The servers on which Personal Information is stored are kept in a controlled environment. While we take reasonable efforts to guard your Personal Information, no security system is impenetrable and due to the inherent nature of the Internet as an open global communications vehicle, we cannot guarantee that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others, such as hackers. In addition, we cannot guarantee that any incidentally-collected Personal Information you choose to store in Websites or iVendix SaaS applications are maintained at levels of protection to meet specific needs or obligations you may have relating to that information.
Where data is transferred over the Internet as part of a Website or SaaS Product, the data is encrypted using industry standard SSL (HTTPS).
Where iVendix Downloadable Products are used, responsibility of securing access to the data you store in the iVendix Downloadable Products rests with you and not PlumRiver. We strongly recommend that administrators of iVendix Downloadable Products configure SSL to prevent interception of data transmitted over networks and to restrict access to the databases and other storage used to hold data.
You may opt out of receiving promotional communications from PlumRiver by using the unsubscribe link within each email or by emailing us to have your contact information removed from our promotional email list database. Although opt-out requests are usually processed immediately, please allow ten (10) business days for a removal request to be processed. Even after you opt out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding the iVendix Services. You can opt-out of some notification messages in your account settings.
Accessing and updating your information
We acknowledge that EU or Swiss individuals have the right under the EU Global Data Protection Regulations (“GDPR”) to correct, update, amend, or remove your Personal Information in your account settings or by directing your query to your account administrator. You may also contact Support Services or contact us by postal mail using the address listed below. We will respond to your request for access within 30 days.
You can often remove Content using editing tools associated with that Content. In some cases, you may need to contact your administrator to request they remove the Content. You can contact us to request removal of Personal Information from PlumRiver’s iVendix Services.
You or your administrator may be able to deactivate your iVendix Services account. If you can deactivate your own account, you can most often do so in your account settings. Otherwise, please contact your administrator. To deactivate an organization account, please contact Support Services. To deactivate an account made for you without authorization, please contact us at the contact information below.
We will retain your account information for as long as your account is active, or as reasonably useful for commercial purposes or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. If your account is managed by an administrator, that account administrator may have control with regards to how your account information is retained and deleted.
If you are visiting from the European Union or Switzerland, or other regions with laws governing data collection and use, please note that you are agreeing to the transfer of your Personal Information to the United States to us. By providing your Personal Information, you consent to any transfer and processing in accordance with this Policy.
We encourage you to contact us if you have any question or concerns about this Policy using the contact information below.
1675 Larimer St., Ste 550
Denver, CO 80202
What Are Cookies
For more general information on cookies see the Wikipedia article on HTTP Cookies… https://en.wikipedia.org/wiki/HTTP_cookie
The Cookies We Set
When you submit data to through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
Third Party Cookies
This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site, and the pages that you visit, so we can continue to produce engaging content.
For more information on Google Analytics cookies, see the official Google Analytics page. https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
As we sell products, it’s important for us to understand statistics about how many of the visitors to our site actually make contact or complete a form; as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price. Therefor, we use Visitor Track to determine site visitors and page visits. When our site it loaded, you were provided an option to opt out of this cookie. If you did not opt out, we understood you to accept the cookie.
Online Advertising We Use
We use Twitter Ads to advertise our products across the Internet. Twitter will display relevant ads tailored to you based on what parts of the CenterStone Technologies website you have viewed by placing a cookie on your machine. THIS COOKIE DOES NOT IN ANYWAY IDENTIFY YOU OR GIVE ACCESS TO YOUR COMPUTER The cookie is used to say “This person visited this page, so show them ads relating to that page.” Twitter Ads help us to tailor our marketing to better suit your needs and only display ads that are relevant to you.
How to Opt Out of Twitter Marketing
In addition to helping advertisers to reach their audiences on Twitter, Twitter also works with third-party advertising partners, including Google, to market Twitter’s own services, including through the delivery of interest-based ads. These partners may also serve ads on behalf of Twitter advertisers. The privacy options described below apply to interest-based ads served by Twitter; they do not apply to ads served by these other companies, including on Twitter’s behalf. You can learn more about opting out of receiving interest-based ads from other companies at optout.aboutads.info and www.networkadvertising.org/choices. If you are on the web, you can also opt out of Google Analytics by installing Google’s opt-out browser add-on, and opt out of interest-based Google ads using Google’s Ads Settings.
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then please can contact us.
PlumRiver Technologies’ Website Terms of Access
TERMS OF ACCESS
EFFECTIVE DATE: December 1, 2018
The products and services available for purchase through the System are subject to the terms contained herein and to each individual Client’s Terms of Purchase or such other agreement the user may have entered into with the respective Client.
All information provided through the System is subject to change without notice.
YOU AGREE THAT YOUR USE OF THE SYSTEM IS AT YOUR SOLE RISK. BECAUSE OF THE NUMBER OF POSSIBLE SOURCES OF INFORMATION AVAILABLE THROUGH THE SYSTEM, AND THE INHERENT HAZARDS AND UNCERTAINTIES OF THE STORAGE AND TRANSMISSION OF DIGITAL INFORMATION, THERE MAY BE DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH SUCH INFORMATION. IF YOU RELY ON THIS SYSTEM OR ANY MATERIAL AVAILABLE THROUGH THIS SYSTEM, YOU DO SO AT YOUR OWN RISK. YOU UNDERSTAND THAT YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM ANY COMPUTER PROGRAM, MATERIAL AND/OR DATA DOWNLOADED FROM OR OTHERWISE PROVIDED THROUGH THE SYSTEM.
THIS SYSTEM IS PROVIDED TO YOU AS IS, WITH ALL FAULTS, AND AS AVAILABLE. CENTERSTONE, ANY OF OUR CLIENTS, OR ANY OF OUR OR THEIR AFFILIATES, AGENTS OR LICENSORS CANNOT AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE INFORMATION AVAILABLE THROUGH THIS SYSTEM, NOR DO THEY GUARANTEE THAT THIS SYSTEM WILL BE ERROR-FREE, OR CONTINUOUSLY AVAILABLE, OR THAT THE SYSTEM WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WITH RESPECT TO DOCUMENTS AVAILABLE FROM CENTERSTONE’S SERVERS, NEITHER CENTERSTONE, NOR ANY OF OUR CLIENTS, NOR ANY OF OUR OR THEIR AFFILIATES, AGENTS OR LICENSORS, MAKES ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR ASSUMES ANY LEGAL LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION, APPARATUS, PRODUCT, OR PROCESS DISCLOSED, OR REPRESENTS THAT ITS USE WOULD NOT INFRINGE PRIVATELY OWNED RIGHTS. WE DO OUR BEST’ TO PROVIDE USEFUL INFORMATION, HOWEVER, WE MAKE ABSOLUTELY NO GUARANTEES AS TO THE CURRENCY, ACCURACY, OR QUALITY OF INFORMATION WE DISTRIBUTE.
UNDER NO CIRCUMSTANCES SHALL CENTERSTONE, ANY OF OUR CLIENTS, OR ANY OF OUR OR THEIR AFFILIATES, AGENTS OR LICENSORS, BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DAMAGES ARISING OUT OF USE OF THE INFORMATION CONTAINED ON OR THE PRODUCTS SOLD THROUGH THE SYSTEM, INCLUDING, WITHOUT LIMITATION, LIABILITY FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR SIMILAR DAMAGES, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, THE LIABILITY OF CENTERSTONE, OUR CLIENTS, OR ANY OF OUR OR THEIR AFFILIATES, AGENTS OR LICENSORS IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH JURISDICTION’S LAW.
YOU AGREE THAT THE LIABILITY OF CENTERSTONE, ANY OF OUR CLIENTS, OR ANY OF OUR OR THEIR AFFILIATES, AGENTS OR LICENSORS, AND THEIR AFFILIATES, AGENTS AND LICENSORS, IF ANY, ARISING OUT OF ANY KIND OF LEGAL CLAIM IN ANY WAY CONNECTED TO USE OF THIS SYSTEM SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE USE OF THE SYSTEM.
THIS SYSTEM MAY CONTAIN LINKS TO DOCUMENTS OR WEB SITES MAINTAINED BY OTHER COMPANIES, INDIVIDUALS OR AGENCIES WHICH ARE PROVIDED AS A CONVENIENCE TO USERS OF THIS SYSTEM. THESE LINKED DOCUMENTS OR WEB SITES ARE NOT UNDER THE CONTROL OF PLUMRIVER AND ARE PROVIDED MERELY AS A CONVENIENCE. THE INCLUSION OF SUCH LINKS DOES NOT IMPLY AN ENDORSEMENT, AND PLUMRIVER IS NOT RESPONSIBLE FOR THE ACCURACY OF INFORMATION ON SUCH DOCUMENTS OR WEB SITES. PLUMRIVER DOES NOT MONITOR OR REVIEW THE CONTENT OF SUCH THIRD PARTY DOCUMENTS OR WEB SITES AND THEREFORE ADVISES YOU THAT YOUR ACCESS BY LINK TO THIRD PARTY DOCUMENTS OR WEB SITES IS AT YOUR OWN RISK.
Access and Use of Information
Access to the System is limited to User’s legitimate business use only. User will not allow unauthorized parties access to System.
User acknowledges that the computer software underlying the System is the property of PlumRiver and is protected by the copyright laws of the United States and of other countries by means of international treaties. User will not reverse-engineer, decompile or disassemble any aspect of this System and/or the underlying software.
With respect to orders placed through this System, you the Buyer acknowledge that placement of the order through electronic means constitutes a valid contract and Buyer has the full authority to enter
into the contract. The terms and conditions of each order regarding such items as minimum order size, shipping and delivery charges, discount and payment terms, return policy, etc., are set by each individual Client for each individual Buyer. PlumRiver is not a party to those terms and conditions therefore we make no representations or warranties related to them. Buyer acknowledges that PlumRiver is not liable for the accuracy, fairness, execution or any other aspect of the terms and conditions of each order.
Not An Agent
PlumRiver is not an agent for either our Clients or the Users of our System. In no way are we responsible to deliver the goods or services ordered through our System, the quality of the goods or services provided, nor are we responsible to collect payment from the Buyer.
PLUMRIVER DOES NOT MANUFACTURE OR DISTRIBUTE THE GOODS OR SERVICES OFFERED BY OUR CLIENTS THROUGH THE SYSTEM. NO WARRANTY OR AFFIRMATION OF FACT, EXPRESS OR IMPLIED, OTHER THAN EXPRESSLY SET FORTH HEREIN IS MADE OR AUTHORIZED BY CENTERSTONE. PLUMRIVER DISCLAIMS ANY AND ALL LIABILITY FOR PRODUCT DEFECT CLAIMS. IN ADDITION, PLUMRIVER DOES NOT PROVIDE ANY WARRANTY CONCERNING THE PRODUCTS OR SERVICES OFFERED THROUGH OUR SYSTEM.
Patents, Trademarks and Copyrights
The patents, trademarks and copyrights displayed through the System are the property of their respective companies. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right to any patent, trademark or copyright.
Any questions, remarks, suggestions, ideas, graphics or other information submitted to PlumRiver will be deemed non-confidential and PlumRiver shall be free to use, reproduce, disclose and distribute such information and any ideas contained therein without limitation or compensation.
PlumRiver shall not be liable for any delay in or impairment of performance resulting in whole or in part from Acts of God, service interruptions, severe weather conditions, labor disruptions, governmental decrees or controls, insurrections, war risks, terrorism, shortages, inability to procure or ship product, supplies or raw materials, inability to obtain permits or licenses, or any other circumstances or causes beyond the control of PlumRiver and our affiliates, agents or licensors in the conduct of our business.
Changes to Terms of Access
PlumRiver reserves the right to modify or amend these Terms at our discretion. Changes to the Terms will be posted on the System. By continuing to access, browse or use the System, You acknowledge that you have read, understand and agree to the terms and conditions of the Terms, as amended.
How to Contact Us
If you have any questions or comments about our Terms of Access, please contact us at 1675 Larimer St., Suite 550, Denver, CO USA or at privacy@PlumRiver.com.